Who we are

SATI POLYMER PRODUCTS PRIVATE LIMITED (“Company”, “We”, “Our”, “Us”) is committed to protecting and respecting your privacy when you visit or make a purchase from our website www.satipolymer.com
. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you interact with our website for purchasing textile products including women’s wear, men’s wear, kids wear, fabrics and other textile related items.

By using our website, you consent to the data practices described in this policy.

Information We Collect

When you visit our website or place an order, we may collect personal information that you voluntarily provide to us while registering, placing an order or contacting customer support.

This information may include:

• Full Name
• Email Address
• Contact Number
• Billing Address
• Shipping Address
• Payment Information
• IP Address
• Device Information
• Browser Type
• Purchase History

We collect this information in order to provide you with a smooth and secure shopping experience

How We Use Your Information

We use the collected personal information for legitimate business purposes including but not limited to processing transactions, delivering purchased products and improving our services.

Your information may be used for:

• Processing and confirming your orders
• Shipping and delivery of purchased products
• Customer support and communication
• Fraud prevention and security monitoring
• Sending order updates and service notifications
• Marketing communications and promotional offers
• Internal analytics and website performance improvement
• Compliance with legal and regulatory obligations

Sharing of Personal Information

We do not sell, trade or rent users’ personal identification information to others.

However, we may share your personal information with trusted third-party service providers strictly for operational purposes such as:

• Payment gateway partners for transaction processing
• Logistics and courier companies for order delivery
• IT and hosting service providers for website functionality
• Government or regulatory authorities if required by law
• All third parties are obligated to maintain the confidentiality and security of your information.

Cookies Policy

Our website uses cookies and similar tracking technologies to enhance user experience and improve website functionality.

Cookies help us:

• Understand user behavior on our website
• Store user preferences for future visits
• Track website performance and analytics
• Provide relevant marketing communication

You may choose to disable cookies through your browser settings. However, doing so may affect certain functionalities of the website.

Data Security

SATI POLYMER PRODUCTS PRIVATE LIMITED implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure or destruction.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet is 100% secure.

Data Retention Policy

SATI POLYMER PRODUCTS PRIVATE LIMITED retains customer personal data for a period of 12 months from the date of:

Last successful transaction, or

Last interaction with our website

After the completion of this 12 month retention period, your personal data will be securely deleted or anonymized for analytical and reporting purposes unless retention is required for legal or regulatory compliance.

What rights you have over your data

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw your consent for marketing communications

Requests may be made by contacting us through our official website contact form or registered support email address.

Updates to This Privacy Policy

SATI POLYMER PRODUCTS PRIVATE LIMITED reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page.