Welcome to www.satipolymer.com (“Website”), owned and operated by SATI POLYMER PRODUCTS PRIVATE LIMITED (“Company”, “we”, “our”, or “us”).

By accessing, browsing, or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue using the Website.

1. Eligibility

By using this Website, you represent and warrant that:

You are at least 18 years of age or are accessing the Website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement.
The information provided by you is accurate, complete, and up to date.

2. Products & Services

We strive to ensure that all product descriptions, specifications, pricing, and images displayed on the Website are accurate. However:

Product images are for illustrative purposes only.
Actual product colours may vary slightly due to lighting conditions, photography, or screen settings.
Product availability is subject to stock availability.
We reserve the right to discontinue or modify products without prior notice.

3. Pricing

All prices displayed on the Website are in Indian Rupees (INR).
Prices are inclusive of applicable taxes unless otherwise stated.
Shipping charges, if applicable, will be displayed during checkout.
We reserve the right to modify product prices without prior notice.

4. Orders

After placing an order, you will receive an order confirmation via email or SMS.

We reserve the right to:

Accept or reject any order.
Cancel orders due to pricing errors, stock unavailability, suspected fraud, or other legitimate reasons.
Request additional information for order verification before processing.

If payment has already been received for a cancelled order, the amount will be refunded through the original payment method.

5. Payments

We accept payments through secure third-party payment gateway providers.

We do not store your debit card, credit card, CVV, UPI PIN, internet banking credentials, or other sensitive payment information.

All payment transactions are subject to verification and authorization by the respective payment service providers.

6. Shipping & Delivery

Orders are processed and shipped in accordance with our Shipping Policy.

Estimated delivery timelines are indicative and may vary due to factors beyond our reasonable control, including courier delays, weather conditions, government restrictions, or other unforeseen circumstances.

7. Returns, Refunds & Cancellations

Returns, refunds, replacements, and cancellations are governed by our Refund & Returns Policy.

Customers are advised to review the policy before making a purchase.

8. User Responsibilities

While using the Website, you agree not to:

Provide false or misleading information.
Use the Website for unlawful or fraudulent activities.
Attempt unauthorized access to our systems or networks.
Upload or transmit viruses, malware, or harmful code.
Copy, reproduce, or misuse Website content without prior written permission.

9. Intellectual Property

All content available on the Website, including but not limited to:

Logos
Product images
Text
Graphics
Icons
Website design
Software

is the exclusive property of SATI POLYMER PRODUCTS PRIVATE LIMITED or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written consent.

10. Third-Party Links

The Website may contain links to third-party websites for your convenience.

We do not control, endorse, or assume responsibility for the content, privacy practices, or policies of such third-party websites.

Access to third-party websites is at your own risk.

11. Limitation of Liability

To the maximum extent permitted by law, SATI POLYMER PRODUCTS PRIVATE LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to:

Use or inability to use the Website
Product availability
Delivery delays
Technical interruptions
Third-party services
Unauthorized access to customer information

Our total liability shall not exceed the amount paid by the customer for the relevant order.

12. Disclaimer

The Website and its contents are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

While we strive to maintain accurate information, we do not guarantee that the Website will always be uninterrupted, error-free, or free from viruses or other harmful components.

13. Force Majeure

SATI POLYMER PRODUCTS PRIVATE LIMITED shall not be held responsible for any delay or failure in performing its obligations due to events beyond its reasonable control, including but not limited to natural disasters, floods, fires, earthquakes, pandemics, strikes, transportation disruptions, government actions, power failures, or other force majeure events.

14. Indemnification

You agree to indemnify, defend, and hold harmless SATI POLYMER PRODUCTS PRIVATE LIMITED, its directors, officers, employees, affiliates, and representatives from any claims, liabilities, losses, damages, costs, or expenses arising out of:

Your violation of these Terms & Conditions.
Your misuse of the Website.
Your violation of any applicable law or the rights of any third party.

15. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the competent courts located in Ahmedabad, Gujarat.

16. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice.

Any changes will become effective immediately upon publication on this Website. Continued use of the Website after such changes constitutes your acceptance of the revised Terms.

17. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

SATI POLYMER PRODUCTS PRIVATE LIMITED

Address: SF-207/B, Primate House, Judges Bungalows Cross Road, Opp. Mother Milk Palace, Bodakdev, Ahmedabad – 380054, Gujarat, India

Email: info@satipolymer.com

Phone: +91 70691 59049