Need support ? Call ++9170691 59049 for Instant Assistance
Need support ? Call ++9170691 59049 for Instant Assistance

SATI POLYMER PRODUCTS PRIVATE LIMITED (“Company”, “We”, “Our”, “Us”) is committed to protecting and respecting your privacy when you visit or make a purchase from our website www.satipolymer.com.

This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you interact with our website for purchasing textile and apparel products including branded women’s clothing, men’s clothing, kids wear, ethnic wear, fabrics and garment-related products offered by SATI POLYMER PRODUCTS PRIVATE LIMITED.

All products listed on this website are marketed and sold by SATI POLYMER PRODUCTS PRIVATE LIMITED under its authorized business operations and applicable product categories.

By using our website, you consent to the data practices described in this Privacy Policy.


Information We Collect

When you visit our website, place an order or contact our support team, we may collect certain personal information that you voluntarily provide to us.

This information may include:

  • Full Name
  • Email Address
  • Contact Number
  • Billing Address
  • Shipping Address
  • Transaction Reference Details
  • IP Address
  • Device Information
  • Browser Type
  • Purchase History

We collect this information to provide customers with a secure and smooth shopping experience.

All online payments are securely processed through authorized third-party payment gateway providers. SATI POLYMER PRODUCTS PRIVATE LIMITED does not collect, store or retain customers’ debit card details, credit card details, CVV information, net banking credentials, UPI PINs or other sensitive financial information directly on its servers.


How We Use Your Information

We use the collected information for legitimate business and operational purposes including:

  • Processing and confirming customer orders
  • Shipping and delivering purchased products
  • Providing customer support and responding to inquiries
  • Sending order updates and service notifications
  • Fraud prevention and security monitoring
  • Improving website functionality and customer experience
  • Internal analytics and performance monitoring
  • Sending promotional offers and updates where permitted by applicable laws or customer consent
  • Compliance with legal and regulatory obligations

Sharing of Personal Information

We do not sell, trade or rent customers’ personal information to third parties.

However, we may share limited information with trusted third-party service providers strictly for operational purposes such as:

  • Authorized payment gateway service providers for secure transaction processing
  • Logistics and courier partners for order delivery
  • IT infrastructure and website hosting providers
  • Government authorities or regulatory agencies when required under applicable laws

All third-party service providers are obligated to maintain the confidentiality and security of customer information.


Cookies Policy

Our website uses cookies and similar tracking technologies to improve website performance and user experience.

Cookies help us:

  • Understand customer interaction with the website
  • Store user preferences for future visits
  • Monitor website performance and analytics
  • Improve website functionality and services

Users may choose to disable cookies through their browser settings. However, some website features may not function properly after disabling cookies.


Data Security

SATI POLYMER PRODUCTS PRIVATE LIMITED implements appropriate technical and organizational security measures to protect customer data against unauthorized access, misuse, alteration, disclosure or destruction.

Sensitive payment transactions are encrypted and securely processed through certified third-party payment service providers.

While we strive to use commercially acceptable methods to protect customer information, no method of transmission over the internet or electronic storage is completely secure.


Data Retention Policy

SATI POLYMER PRODUCTS PRIVATE LIMITED retains customer personal information only for as long as necessary for operational, legal and regulatory purposes.

Customer data may be retained for up to 12 months from:

  • The date of the last successful transaction, or
  • The last interaction with our website

After the applicable retention period, personal information may be securely deleted or anonymized unless longer retention is required under applicable laws or regulatory obligations.


Your Rights

Customers may have the right to:

  • Access their personal information
  • Request correction of inaccurate information
  • Request deletion of personal information subject to applicable laws
  • Withdraw consent for promotional communications

Requests related to personal information may be submitted through our official contact channels available on the website.


Third-Party Links

Our website may contain links to third-party websites or external platforms. We are not responsible for the privacy practices, content or policies of third-party websites.

Users are encouraged to review the privacy policies of external websites before sharing personal information.


Updates to This Privacy Policy

SATI POLYMER PRODUCTS PRIVATE LIMITED reserves the right to update or modify this Privacy Policy at any time without prior notice.

Any changes to this Privacy Policy will be updated on this page with immediate effect upon posting.


Contact Us

For any questions, concerns or requests related to this Privacy Policy, customers may contact SATI POLYMER PRODUCTS PRIVATE LIMITED through the official contact details available on the website.